Legal & policies
Clear terms. A better next.
Effective October 29, 2026
Who operates GoReach
GoReach is operated by GoReach, Inc. (Delaware, United States). Our single contact for service questions, legal notices and privacy requests is [email protected].
Our mobile network relationship
GoReach is a mobile virtual network operator (MVNO) working with T-Mobile to deliver mobile connectivity in the United States. Coverage, device eligibility, network management and roaming depend on the applicable service and activation terms. A network relationship does not mean every destination, device or feature is supported.
Before you activate
The Access form is an application, not a purchase or an activation. No payment is taken by that form. Final plan inclusions, billing, taxes, cancellation, refunds, roaming restrictions and the applicable network policies must be disclosed before you authorize a paid service.
The documents that apply
Read our Program Terms, Fair Use Policy, Privacy Policy and Cookie Policy. They describe the current website and access program. Specific service or partner terms will be provided for activation or an individual reward.
Brand names and illustrations
GoReach materials and branding belong to GoReach or their respective rights holders. T-Mobile and airline, destination and partner names identify the relevant services or rewards; their marks remain the property of their owners. Some campaign and reward images are AI-created or AI-edited illustrations. Images do not establish availability, inventory or a partnership beyond a relationship expressly stated by GoReach.
Your rights
Nothing on this website removes rights or remedies that applicable consumer, privacy or telecommunications law makes mandatory. For notices or questions, contact [email protected].